GENERAL

PADANGBAIBOOKING.COM is means the domain name which is acts as booking agent for fast boat ticketing to Gili Trawangan, Gili Air, Gili Meno, Lombok, Lembongan and other services on the website of www.padangbaibooking.com.

Padangbaibooking.com offer cheap fast boat from Padang Bai to Gili Trawangan, Gili Air, Gili Meno, Lombok (Bangsal / Teluk Nara) and Nusa Lembongan.

We cooperate with some of fast boat companies as Ekajaya fast boat, Semaya One Cruise, Wahana Gili Ocean and Patagonia Express which each providing speed, comfort, safety and cheapest for your trip from Padang Bai.

We only work with reputable fast boat companies to ensure you all get the most comfortable transfer crossing the islands. Our selection fast boat companies are fully licensed, have fully accredited captains and crew, and full standard of safety

We want to be a part of the service provider and informations contributor that may help you to plan your trip in Bali, Gili islands, Lombok and Lembongan.

Choose your preference fast boat from our selection and we also serve pick up and drop off services by shuttle or private transport from/to your hotel . Please click on picture of the fast boat to see more information of the boat.

By using and/or visiting our site for making fast boat bookings you agree to these General Terms and Conditions Site Use (“the Terms”) and you expressly consent and agree to be bound by the terms and all applicable laws and regulations that govern this site and your booking.

IMPORTANT INFORMATIONS

Padangbaibooking.com has entered into contracts with the service providers on our website. These contracts ensure that the service providers will act in the best possible way towards the customers of Padangbaibooking.com. This means that in the unlikely event there is a problem with a customers booking or a mechanical problem with a boat, the service provider will seek to resolve the situation like arranging another boat company to transport the customer. In the unlikely event if that cannot fulfil the customers requirements Padangbaibooking.com will issue full refund to the customer (minus any charges applied to make the refund). Padangbaibooking.com undertakes no responsibility of services as a result of any act or omission of an fast boat companies or you having any complaint about the quality of the services provided or having any other complaint. Padangbaibookings.com will be under no liability at all (whether in contract or otherwise howsoever). Where you or any other people that you are on behalf of your name, are in breach of any of the provisions of these terms or contravention, Padangbaibooking.com reserves the right to cancel your booking without refund or compensation in anyway and recover from you any costs incurred as a result of your behaviour.

Padangbaiboking.com NOT recommends for the following :

  • Pregnant women.
  • Those suffering heart conditions.
  • Those suffering serious back complaints.
  • Those suffering any serious physical impediments
  • Infants under 3 years of age
  • NOTE : Should you still wish to travel with us you will be required to complete a disclaimer prior to departure, releasing Padangbaibooking.com and it’s officers, employees and agents from any legal action.


Padangbaibooking.com reserves the right to vary the services in any way whatsoever without any liability to the passenger. Each passenger is entitled to have not more than 2 pieces of luggage / person If room is available excess luggage will be carried at the companies standard rate. The passenger shall not carry onto the vessel or include in luggage any Explosives, corrosives,  highly flammable liquids or anything likely to endanger the vessel, other passengers or goods.

Padangbaibooking.com shall not be liable for any loss, damage arising out of or in any way connected with the service, or transfer of luggage between the vehicle and the boats and or accommodation.
Padangbaibooking.com shall not be liable for injury resulting from an accident of the negligence of the passenger itself and / or of the boat companies.

Padangbaibooking.com shall not be liable for any loss which may arise or be alleged to arise in the event of cancellation of the service or the abandonment of the service during or delay in the service arising from any cause whatsoever. In such an event the company shall not be liable in any way for the cost of any accommodation, transportation, or any alternative of travel which may arise additional expense so arising shall be the responsibility of the passenger.

The passengers shall comply with the instructions of the company’s servants and agents concerning all matters connected with the service and shall comply with any notice exhibited on the vessel.

SITE CONTENT AND INORMATIONS

Padangbaibooking.com may modify the content of the site and or terms at any time and such modification shall be effective immediately upon posting of the modified content and or terms on the site including, availability and price of the services. .

 

RESERVATION AND CONFIRMATION POLICY

The booking can be done through instant booking or enquiry booking depending on Padangbaibooking.com services availability. The product's pricing are in IDR (Indonesian Rupiah) and other currencies but the final settlement will be in IDR using exchange rates provided by bloomberg.com. For every successful booking transaction the customer will get a voucher and receipt a payment confirmation by email. The voucher is a proof of valid transaction. If the email goes to your spam box, please mark it as As Not Spam' for your future benefit. Should you not receive the voucher, please contact us. User / buyer should print the voucher or save the voucher in their gadget (e-voucher) as user must show it to Padangbaibooking.com staff. User should contact us, if staff refuse to deliver their service(s) so we can solve it immediately.

 

CANCELLATION AND REFUND POLICY

Padangbaibooking.com reserves the right to act to cancel the reservations that have been made which is not in accordance with the service, such as reservations made or the journey starts from the island of gili, Lombok and Lembongan where our service starts from Padang Bai.

Padangbaibooking.com reserves the right to cancel the reservation that has been made if the boat does not depart due to bad weather, it's for the safety of the passengers.

Padangbaibooking.com reserves the right to share with other boats if the reserved boat does not depart due to technical error such as damaged machines .

Cancellations by guest ;

  • If cancellation more than 1 weeks before the departure date will receive a full refund (minus any charges applied to make the refund).
  • If cancellations made more than 36 hours, but less than 1 weeks before departure date will receive a 50% refund.
  • If cancellations made less than 36 hours or no show from the departure date will receive no refund.
  • This cancellation policy overrides any of the boat companies individual cancellation policies and all refunds will be made by Padangbaibooking.com.

 

PAYMENT SECURITY

All payments using credit cards (Visa and Master Card) and Debit cards processed via Payment Gateway as a payment processor secured by International Standard Security Scanning encrypted with 128 bit SSL.

 

Terms and Conditions

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